7 Best WordPress Chatbots for Your Website

People are always curious no matter how strong your website is, especially if you are selling any services or products. Rather than scrolling through your website, they look for a quick fix, which is customer support. But here’s a thing: you cannot have 24/7 customer support, and things are even more difficult if you are a small or medium-sized company. An easy and quick solution to the problem is WordPress chatbots.

The AI-powered system stimulates human conversation with the visitors. The system was not as good in the past, but with the emergence of Generative AI and ChatGPT, things have improved significantly. Moreover, chatbots can carry multiple conversations at once.

The tool can be used for any kind of website, but now, there are a variety of WordPress chatbot plugins. And finding the right one can be challenging. To make the job easier!

Here are 7 best AI WordPress chatbots that will enhance the user experience and provide personalized responses to your audience.

Benefits of using WordPress Chatbots

Chatbots have a lot of benefits for all kinds of websites and businesses. The AI-powered technology significantly enhances the customer experience and makes them feel special.

24/7 Customer Support: Customers want fast and easy service, and chatbots eliminate the wait time. They instantly handle the queries and can even sort multiple questions at once.

Streamline Service: Chatbots can take care of simple tasks. They can effectively collect customer feedback information using a reliable platform like Qualtrics competitor and seamlessly route it to the sales funnel. It reduces human effort and helps establish a strong business strategy.

Boost Sales: With stronger leads and better customer engagement, chatbots decrease the bounce rate and boost conversion. Leading to better sales.

9 Best AI WordPress Chatbots

Tidio

Tidio is a free WordPress chatbot plugin. It is an easy-to-use plugin with a clean interface and comes with a lot of advanced features. Tidio is focused on providing an excellent experience to customers and helps your marketing efforts with vital information.

It has 27 chatbot templates for various purposes like lead generation, customer support, and marketing. If you want to create your own conversation, Tidio has made it easier with its drag-and-drop visual editor.

In addition, Tidio can also collect emails, track customer engagement, add tags, and send information directly to CRM. To prompt human engagement at the right moment in the journey. Tidio operates via the cloud, enabling agents to interact through both mobile and desktop.

HubSpot

HubSpot is a comprehensive WordPress chatbot platform for marketing, customer service, and sales. It also has a built-in CRM system to manage contacts and pre-designed forms for lead generation. The chatbot also has a live chat feature for building customer relationships. HubSpot has a complete system that includes marketing, leads, pipeline management, reporting, traffic source analytics, and collecting data from the chats.

The chatbots are highly customizable. You can create a smooth flow of conversation with ease. But setting up the bot takes some time.

Zendesk

Zendesk is a complete customer care software that makes it easier for businesses to offer excellent support. The WordPress Chatbot plugin is focused on providing a customized and personalized response to each customer. Moreover, with deep learning and Generative AI, the chatbot can train itself to deliver excellent interactions independently.

Zendesk seamlessly gathers the context it needs to troubleshoot problems and route tickets to the right agents for immediate assistance. Another great thing about the plugin is that the bot can answer in 40 languages, taking the personalization to another level. Moreover, it also has advanced analytics and a reporting dashboard for monitoring visitor’s usage patterns and flows.

Chatra

Chatra is a marketing tool with a chatbot designed to help sales. The live chat and help desk features help businesses convert more sales. The chatbot has templates to automate lead generation strategy and supports simple tasks like FAQs.

The WordPress chatbot plugin has customizable templates to generate leads and provide basic support and assistance with completing the checkout process. Chatra also has exit intent messages to minimize the cart abandonment rate. Another nice feature of the chatbot is it holds the conversation history to help support agents read essential questions for better assistance.

Botsify

Botsify is another easy-to-use and reliable WordPress chatbot that can produce great leads. It is a no-code plugin that supports integration with WhatsApp, Telegram, and Messenger.

The plugin comes with various pre-built templates, and there are options to add your favorite colors and logos to match your brand. Moreover, you will also find a library of YouTube videos training the users about its features and usage.

A great thing about the bot is it engages the customers for their special needs without being pushy, which makes it a great leads generator.

IBM Watson

IBM Watson, formerly known as Watson Conversations, is among the best WordPress chatbots in the market. It comes free with an IBM Cloud Lite account. The chatbot is known for its rich responses and ability to let users add pictures and clickable responses to the chatbot. Another great feature is VOIP call, in which customers contact a real person directly from the chatbot. It is a feature-rich chatbot plugin that adds pauses, makes conversations, and engages potential customers in a better way, giving you more opportunities to build a strong relationship.

On the contrary, IBM Watson is a little hard to learn, and users often have to watch multiple YouTube videos to learn how it works.

Gobot

GoBot is another innovative WordPress chatbot featuring excellent features. Like Segmentation, which lets companies separate their users into groups for targeted marketing. It can generate leads, help customers find the best product, and answer queries like other chatbots on our list.

It also has many customization options to personalize your chatbot according to your style. You can change colors, add logos, and manually set widget positions on your website. Moreover, it has over 100 templates, or you can build a conversation from scratch using the drag-and-drop builder.

Conclusion

Chatbots are essential for businesses selling their services and products. In WordPress chatbots, look for functionalities important for your business needs, like feedback collection, reports, lead generation, analytics, customer support, and more. If the plugin meets your expectations and goals, then choose the one.

If you are having difficulty choosing the best, pick one from our list for all kinds of websites and businesses.

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