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January 17, 2024 at 5:10 am in reply to: Unable to Update Porto Functionality due to access being blocked by API. #4238
Hello, @matthew-5705,
Thanks for your contact.
Could you please share your theme purchase code with your site’s WP Admin URL and Credentials under the private content area of this topic, so that I can check it for you on your site and help you out?
Best Regards,
PThemes Team.Hello, @dfrey,
Great to hear that the bug fix is working for you! I appreciate your prompt response in resolving the issue.
Regarding the version display, it’s not uncommon for the version number to remain the same after a bug fix. So yes the version of the plugin is the same.
If you have any further questions or encounter any issues, feel free to reach out. Thanks again for your patience!
Best Regards,
PThemes Team.Hello, @everyone,
Sorry for the inconvenience but we have fixed this compatibility issue.
Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.
Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/
After that, please should apply the patches in Porto > Patcher: https://www.portotheme.com/wordpress/porto/documentation/porto-patcher/
Best Regards,
PThemes Team.Hello, @hucky,
Great to hear that you found a solution! It’s always a relief when things are back on track. If you have any further questions or need assistance, feel free to reach out. Happy to help!
Best Regards,
PThemes Team.Hello @samjazaerli,
We are sorry for the inconvenience, but the Model is deprecated by openAI, so it takes time to change…
we will change it soon.
We are sorry for the delay, It has already been highlighted to the dev team as a top priority, so please be patience.Thanks for your understanding.
Best Regards,
PThemes Team.Hello, @Γιώργος Κουκούσης,
You’re very welcome! I’m glad I could assist you effectively. If you have any more questions or need further help in the future, don’t hesitate to reach out.
Have a great day!
Best Regards,
PThemes Team.Hello, @Γιώργος Κουκούσης,
To solve your issue, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .woocommerce-loop-product__title { white-space: normal !important; } ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{ white-space: normal !important; }
Best Regards,
PThemes Team.Hello, @samjazaerli,
Model is deprecated by openAI
so it takes time to change…
we will change it soon.Thanks for your understanding.
Best Regards,
PThemes Team.Hello, @xpasha,
As I wrote above that the main issue was because of any third-party plugin, so I disabled all the third-party plugins on your site, and the language plugin was also the third-party plugin and your main issue was resolved.
And then I asked you to re-activate all the third-party plugins one by one.
So it seems disabling and then re-enabling the language plugin reset the site language.
So please try to reset or remake your header for the Arabic language as well and it should work for you.
Best Regards,
PThemes Team.Hello, @xpasha,
No need, I have already updated the Theme and Porto Functionality plugin to the very latest version on your site.
Please check back to your site now after clearing the browser cache.The site crashed was because of any third-party plugin confliction, first I disabled all the third-party plugins on your site and then updated and all worked smoothly.
After checking your site, you can again reactivate all the third-party plugins on your site, one by one, and check which one was the reason for your issue.
Best Regards,
PThemes Team.Hello, @samjazaerli,
Really sorry for the inconvenience, but text-davinci-003 is deprecated by openAI.
And if you would like to implement the GPT 4.0 into the theme, then we kindly suggest you to please write it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check and note it down for the future upcoming updates of the theme.
Thanks for your understanding.
Best Regards,
PThemes Team.Hello, @johan,
Sorry for the inconvenience but we have fixed this compatibility issue.
Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.
Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/
Best Regards,
PThemes Team.Hello, @xpasha,
Please share the Cpanel URL and Credentials as well under the private content area of this topic as listed below:
Cpanel URL:
Cpanel Username:
Cpanel Password:Best Regards,
PThemes Team.January 10, 2024 at 8:30 am in reply to: Sorry, it could not connect to the Porto API server. Please try again later. #4127Hello, @vollgerne-team,
I see, so you are not able to see the provided content area?
Well, the information is listed below for you here:
03cf674b-**** awz-verden.de
3626c097-**** herzenssache-kos
61072bee-**** rotkreuz-verden.de
9d0b7092-**** drk-rd-shg.de
bd58300a-**** leo-soelden.atBest Regards,
PThemes Team.January 9, 2024 at 2:19 pm in reply to: Sorry, it could not connect to the Porto API server. Please try again later. #4105Hello, @vollgerne-team,
Your purchase codes and the sites on which those are used are listed under the private content area of this topic, please check it.
Best Regards,
PThemes Team.https://postimg.cc/Dm9kLy0Y
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